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Privacy Policy

Effective Date: October 16, 2024

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you book a stay with us or use our website.

1. Information We Collect

We collect the following personal information:

  • Name

  • Phone number

  • Email address

  • Payment information

This information is collected through the following methods:

  • Over the phone

  • Through email

  • Via text message

  • On our website hosted by Wix

  • Through Airbnb

2. How We Use Your Information

We use your personal information to:

  • Process and confirm your bookings

  • Communicate with you regarding your stay

  • Provide assistance and answer any questions before, during, or after your stay

  • Fulfill legal obligations related to record-keeping in British Columbia

We do not share your personal information with any third parties for marketing or other purposes.

3. Storage and Retention of Information

We store your information:

  • In written documents

  • In saved emails

We retain personal information for as long as required by Airbnb, Wix, and Gmail. For direct bookings, we retain your information for the duration required to fulfill legal obligations in British Columbia.

4. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You may request a copy of the personal information we hold about you.

  • Right to Delete: You may request that we delete your personal information, subject to any legal requirements we must fulfill.

To exercise these rights, please contact us at [Your Contact Information].

5. Security of Information

We take appropriate security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure.

6. Third-Party Services

We use Wix as our website platform, which may collect and store some of your personal information. We recommend reviewing Wix’s privacy policy to understand how your data is handled by their services.

If you book through Airbnb, your information will be processed according to Airbnb’s Privacy Policy.

7. Cookies and Tracking

We do not use cookies or intentionally track any information from visitors to our website. No third-party analytics or tracking services are in use.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please check back regularly for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Brenda Brompton
Phone: 604-838-2736

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